Find out how to interview property managers with this handy guide. Our team is the very best in the industry—but don't take our word for it. We encourage you to shop around. Just remember to ask the following questions when interviewing property managers:
Are you licensed by the State of Ohio?
If they are not, stop right there. In Ohio, hiring an unlicensed firm is dangerous and against the law — and you are at risk.
Do you require cash reserves?
Flex Realty Property Management requires a reserve of $300 per owner.
When are statements mailed?
Always learn when statements will be mailed. If they are less frequent than every 30 days, run away!
Are there designated personal?
You want the people who are held accountable to be able to answer your questions. Our team leaders know about your finance, maintenance and tenant relations. You won't have to waste time searching for answers — we have them ready.
How do you qualify tenants?
Is there an income-to-rent ratio? Do you use credit scores? Is there a criminal background check?
Are you insured?
You need to make sure the company you hire has both E&O Insurance and liability insurance. Also, if the company does its own maintenance, insist on seeing worker's compensation insurance. Without the right insurance, you could find yourself liable for hundreds of thousands of dollars.
Do you have fair housing training, and what is it?
Fair housing violations can cost homeowners a minimum of $25,000+. It's serious, but it's also easily avoidable with the right training.
Are there upcharges?
Many companies insert upcharges to owners for repair work. We do not.
How is advertising done to fill vacancies?
Be sure they address the specific steps that they take.
Is there a long-term contract?
At Flex Realty Property Management, we believe an owner should be able to move their property any time they want without penalty.